rebranding evolution

Pros and Cons of Rebranding: What You Should Know

The pros and cons of rebranding are many. But it is no longer as simple as tweaking your logo and slapping the new version onto your website.

With so many online marketing channels available today, the process of rebranding your company image has become much more complex.

In addition to updating your logo on your website, you will likely have to update it on several different online applications, and that is only the beginning. There is a long list of additional and tedious updates that must be completed across all of your online facing applications. These updates must also be completed in a timely manner, and must be communicated clearly to existing and potential customers so as to avoid any confusion or inconsistency.

TIME FOR A REBRAND?

the pros and cons of rebranding: There are definitely times when rebranding is needed. With a comprehensive rebranding strategy and the help of experienced brand strategists, the rebranding process can be quite smooth and efficient. However, it’s important to understand the many pros and cons of rebranding. It’s also important to recognize the importance of having a carefully developed rebranding strategy, in addition to having a well-organized timeline for implanting the rebranding process. In this article, we will look specifically on the Cons of rebranding and how you can try to minimize the downsides of the process.

pros and cons of rebranding

REBRANDING CONS

One of the most difficult parts about rebranding your company is that it involves a lot of change all at once. That is never easy for a company, its employees, or its customers. When things don’t exactly go as planned, there are a few possible issues that could result:

1. Confusion can bring chaos.

Change is scary, mainly because no one knows for sure what the end result will be. People can become easily confused and/or frustrated whenever change occurs. By publishing press releases, posting announcements to social media, sending email newsletters, etc., you can keep everyone aware of what’s going on, and what’s coming down the pike. Communication is crucial!

2. You may lose a few customers.

If a proper rebranding strategy is not built and implemented the right way, you risk losing some of your existing customers. Unfortunately, even if you do everything right, there is still a possibility that you could lose customers. Why? People don’t like change.

3. Be prepared to spend some money.

Going through a complete rebrand is NOT cheap. Be prepared to spend money on developing a creative rebranding strategy, new content, graphic design, as well as marketing and advertising campaigns to support your project. While there are ways to save money during a rebrand, it is definitely worth investing some money to ensure that it is done effectively!

Let’s take a look at a recent example, from my alma mater, Virginia Tech, that had sparked mixed reviews and a lot of negative input:

pros and cons of rebranding - Virginia tech

Many alumni and students at the university were/are pretty angry about this. “Why fix something that’s not broken?”, “why did we waste $1 million on rebranding? Couldn’t that money have been used for better purposes?!” and things of that nature have been communicated throughout social media. But, The university had a specific reason in mind. Again, as we said earlier in this article, people do not like change. I have to admit, I did not like this at all when I first saw it a few days ago, but, I’m coming around.

Although I am sure that Virginia Tech did not get all of the glowing reviews and 100% positive input on the new rebranding effort they were looking for, it may take time, but, folk will eventually come along to the new brand identity. When looking at the three listed possible cons of a rebranding effort, the only one that seems to stick out is the money issue. Other than that, people just are not very receptive to change, and it takes time for them to warm up to a major change. This is perhaps one of the biggest pitfalls of rebranding, but, it is one that usually dies down over a short time-frame and doesn’t necessarily lead to and significant lingering negative effects to a brand or company.

IN SUMMARY:

When done right, rebranding a company is absolutely worth it. However, it’s important to be clear about what you hope to accomplish before you begin, and to be as transparent as possible throughout the transition. Your customers will want to hear how it’s going, so be sure to keep them in the loop. This will ensure communication remains a priority and people are not “shocked” by a sudden, complete change. Especially if your rebrand will include more than just a couple simple tweaks. Need help with your rebrand? Contact Blue Ridge today and let's get started!


5 digital marketing mistakes

5 Digital Marketing Mistakes Brands Should Avoid Making

Digital marketing mistakes are easy to make. We all know that digital marketing moves fast, and because of that, there’s a tendency to always look towards the next best thing and focus less on the lessons of the past.

But developing an awareness and understanding of past mistakes is one of the best ways to pave a path to future success. When we look at how brands have run their digital marketing campaigns in the past, we’ve noticed many of the same issues coming up time and time again. Being aware of the most common digital marketing mistakes can help ensure your brand avoids them in the future, so with that in mind, here are some of the biggest missteps brands routinely make.

1 – Failing to set goals

Before you jump into executing your digital marketing campaigns, you need to establish what your objectives are and outline a set of measurable goals that support each objective. Without goals, you’ll never be able to measure your success or identify areas where your campaigns need additional support or require a shift in strategy. It will also be difficult to justify future digital marketing investment if you can’t demonstrate progress against a set of goals.

2 – Not paying attention to your analytics

When it comes to digital marketing, there’s no such thing as “set it and forget it”. Campaigns require constant maintenance and oversight, and that means checking in regularly to measure performance. That’s not to say you need to sweat every single day-to-day change in your website visitor metrics, but you should be paying attention to macro trends. It’s important to focus on the whole picture when it comes to campaign and channel performance. For example, the channel that provides the highest volume of traffic may provide the lowest quality of leads, so looking just at referring traffic won’t give you a holistic understanding of performance.

5 digital marketing mistakes

3 – Failing to test

Many of us leap to conclusions about why something is or isn’t performing without doing the proper legwork to find out for sure. Leaping to conclusions about what works and what doesn’t is a  mistake that can have serious ramifications for the success of campaigns. Making testing a priority is the best way to ensure marketing spends are put to good use and campaigns are given the best chance to thrive.

4 – Jumping on every hot new trend

In digital marketing, there’s always a delicate balance between staying current and jumping on the bandwagon. Staying on top of the trends and changes in the industry is an absolute necessity if you want to be successful in digital marketing.

That said, one mistake many brands make is to assume that just because a certain platform or technology is trendy, they should automatically add it to their marketing mix. The truth is that it’s a bad idea to blindly follow the latest trends without first gaining an understanding of how implementing a new idea or technology will benefit your brand. Be aware of the latest news in digital marketing, but don’t jump on a trend before you get a sense of how it will impact your strategy.

5 – Targeting the wrong audience

You have to spend time getting to know the audience you’re speaking to. What are their pain points? What types of language appeals to them? What words do they use to describe what they’re looking for? Knowing the answers to these questions is key to designing campaigns that will appeal to the people you’re trying to reach.

To Conclude:

Avoiding these top digital marketing mistakes will go a long way to helping your brand or business thrive in the digital space, and not just survive. If you feel like you may be in over your head, contact Blue Ridge today and let's see how we can help your digital marketing thrive.

Click here to view the full article via Forbes.com! — Article originally published on Forbes.com by Gabriel Shaoolian

 


what is brand identity?

What is Brand Identity? And How to Develop a Great One

First off, what is brand identity?

Just like your personal identity makes you uniquely you, your brand identity is what sets you apart from every other company or organization on the block. It is what shapes your company! But what exactly is brand identity? How do you shape a strong brand identity that takes your business to the next level?

The terms “brand,” “branding,” and “brand identity” are sometimes treated as interchangeable, but that’s not always the case.

  • Brand is the perception of the company in the eyes of the world.

  • Branding involves the marketing practice of actively shaping a distinctive brand.

  • Brand identity is the collection of all brand elements that the company creates to portray the right image of itself to the consumer.

Let’s say you are a middle school student. As an awkward pre-adolescent, you want to be perceived as cool and get invited to sit at the best table in the cafeteria. But you can’t just force other people to have that image of you. In order to develop this brand, you need to do some work.

Maybe you start shaping up on your free throw skills, then you start working on a hilarious impression of Mrs. Smith, your history teacher. These actions are the work you’re putting towards developing your desired image; your branding.

Last but not least, you need to make sure you look the part. You save up your money to buy the newest hot basketball shoes everyone wants. You get a new hairstyle. You try out for (and join) the schools hottest sports team. Those tangible elements—the shoes, the hairstyle, the sports team membership— all of that is your brand identity.

Your brand identity is what makes you instantly recognizable to your customers. Your audience will associate your brand identity with your product or service, and that identity is what forges the connection between you and your customers, builds customer loyalty, and determines how your customers will perceive your brand.

So, how do you develop a strong brand identity? — Know who you are.

Before you know what tangible elements you want to make up your brand identity, you need to know who you are as a brand. This made up of a few key elements:

1. Your mission (the “why?”)

2. Your values (what beliefs or belief systems drive you?)

3. Your “brand voice” (how would your brand talk if it were an actual, human person)

4. Your brand personality (if your brand was a person, what would their personality be like?)

All of these things combined are what define your brand, and before you start building on your  identity, it’s important you have a clear understanding of each of them.

Once you’ve locked in who you are as a brand, it’s time to build the identity that will bring your brand to life and show who you are to the people who matter most: your customers. The next step in the process is brand design and putting together a brand style guide with the help of Blue Ridge Creative Marketing, but that’s a blog for another time. Stay tuned!